"Online Dispute Resolution is transforming ADR practice."

Online Dispute Resolution (ODR) is here, and it is transforming the practice of ADR. This session by Colin Rule introduces a variety of ODR tools and shows them in action, as well as addressing some of the potential challenges technology can introduce. Also shown are a lot of hands-on examples, best practices and important procedural safeguards.

The session was held as a part of the International Online Mediation Conference: the Steinbeis Days - 7th Leipziger Mediation forum from 21 to 23 June 2021. The video has been created with consent from all participants.


Colin Rule is President and CEO of Mediate.com and Arbitrate.com. In 2011 Colin co-founded Modria.com, an Online Dispute Resolution (ODR) provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017. From 2017 to 2020 Colin served as Vice President of ODR at Tyler. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal.

We at Steinbeis Mediation hold "The Steinbeis Days" typically twice every year, in German and since recently also for international audiences in English. The core topics of this mediation conference revolve around the developments in conflict management and the methods of out-of-court conflict resolution. Stay tuned for the next event at www.mediationstage.de

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